Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Neural Commander Pty Ltd (ABN pending) ("Neural Commander", "we", "us", "our") governing your access to and use of the Neural Commander website, software, and services.

Intellectual Property: Neural Commander intellectual property is held by Artilect Ventures Pty Ltd.

By accessing our website or using our software, you agree to be bound by these Terms. If you do not agree, do not use our services. These Terms are governed by the laws of New South Wales, Australia and comply with Australian Consumer Law.

2. Our Services

Neural Commander provides:

Project Health Scanner: Local analysis of project documentation, technical debt, test coverage, and requirements
Persistent Context: Local storage and management of development context
IDE Integration: Compatibility with VS Code, Cursor, JetBrains, Neovim, and other editors
AI Coordination: Orchestration of AI assistants using your own API keys (BYOK)

Local-First Architecture

Neural Commander runs entirely on your local machine. Your source code, project files, and development context never leave your computer. We do not have access to your codebase.

3. Service Tiers

3.1 Community (Free)

Free forever tier with core functionality including project scanning, basic context management, and single-project support.

3.2 Pro (Paid)

Enhanced features including unlimited projects, advanced AI coordination, priority support, and cross-project context.

3.3 Team/Enterprise

Multi-user features with team management, shared conventions, and dedicated support.

4. Your Account

4.1 Account Creation

You must provide accurate information when creating an account. You are responsible for maintaining the confidentiality of your account credentials.

4.2 Account Security

You are responsible for all activities under your account. Notify us immediately of any unauthorized access at hello@neuralcommander.ai.

4.3 API Keys (BYOK)

Neural Commander uses a Bring Your Own Key (BYOK) model. You are responsible for:

Obtaining and managing your own API keys from AI providers (OpenAI, Anthropic, etc.)
Securing your API keys on your local machine
Complying with the terms of service of your AI providers
All charges from AI providers for API usage

5. Acceptable Use

You agree NOT to:

Reverse engineer, decompile, or disassemble the software
Circumvent licensing or usage restrictions
Use the software for illegal purposes
Redistribute or resell the software without authorization
Introduce malware or malicious code
Attempt unauthorized access to our systems
Use automated systems to scrape or abuse our website
Impersonate others or provide false information

6. Pricing and Payment

6.1 Pricing

Current pricing is displayed on our pricing page. Prices are in USD and may change with notice. Existing subscriptions are honored at their contracted rate.

6.2 Payment Processing

Payments are processed securely by Stripe. We do not store your credit card details. By providing payment information, you authorize us to charge applicable fees.

6.3 Foundation 100

Foundation 100 is a limited one-time payment offer ($97 USD) providing lifetime Pro access. This is non-refundable after beta access is granted except as required by Australian Consumer Law.

6.4 Refunds

Monthly subscriptions may be cancelled at any time. Refunds for annual subscriptions are prorated. Your rights under Australian Consumer Law are not affected.

7. Intellectual Property

7.1 Our IP

Neural Commander software, website, documentation, and all related intellectual property remain the property of Artilect Ventures Pty Ltd. You receive a license to use, not ownership.

7.2 Your IP

You retain all rights to your source code, projects, and content. Neural Commander does not claim any rights to your work product or development output.

7.3 Feedback

If you provide feedback or suggestions, you grant us a non-exclusive, royalty-free license to use and incorporate that feedback into our products.

8. Warranties and Disclaimers

8.1 Service Delivery

We will provide our services with reasonable care and skill. The software will perform substantially as described in our documentation.

8.2 No Guarantee of Results

Important: While Neural Commander helps improve development workflows, we do not guarantee specific outcomes such as time savings, productivity improvements, or bug-free code. Results depend on many factors including your project, team, and how you use the software.

8.3 Third-Party Services

Neural Commander integrates with third-party AI providers (OpenAI, Anthropic, etc.). We are not responsible for their availability, performance, or changes to their services.

8.4 Beta Software

Pre-release or beta versions are provided "as is" and may contain bugs or incomplete features. Use beta software at your own risk.

9. Limitation of Liability

9.1 Liability Cap

To the maximum extent permitted by law, our total liability for any claims arising from these Terms or use of our services is limited to the amount you paid us in the 12 months preceding the claim.

9.2 Exclusions

We are not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, data loss, or business interruption.

9.3 Consumer Protections

Australian Consumer Law: Nothing in these Terms excludes or limits consumer guarantees under Australian Consumer Law. If you are a consumer, you have statutory rights that cannot be excluded, including rights to refunds for major failures and compensation for reasonably foreseeable losses.

10. Termination

10.1 By You

You may cancel your subscription at any time. Monthly subscriptions end at the current billing period. Annual subscriptions may be eligible for prorated refunds.

10.2 By Us

We may suspend or terminate your access for:

Violation of these Terms
Non-payment (30+ days overdue)
Fraudulent or illegal activity
At our discretion with 30 days notice

10.3 Effect of Termination

Upon termination, your license to use the software ends. Your local data remains on your machine. We retain your account data as described in our Privacy Policy.

11. Dispute Resolution

If you have a dispute with us:

Contact Us: Email hello@neuralcommander.ai to discuss
Formal Complaint: We will respond within 10 business days
Escalation: Unresolved complaints escalate to management
Mediation: External mediation before litigation

These Terms are governed by the laws of New South Wales, Australia. Courts of NSW have exclusive jurisdiction.

12. Changes to Terms

We may update these Terms periodically. Material changes will be notified via email or website notice 30 days before taking effect. Continued use after changes constitutes acceptance. If you disagree with changes, you may cancel your subscription.

13. General Provisions

Entire Agreement: These Terms, our Privacy Policy, and any order forms constitute the complete agreement
Severability: If any provision is unenforceable, others remain in effect
No Waiver: Failure to enforce a right does not waive it
Assignment: You may not assign your rights without our consent
Force Majeure: Neither party liable for delays due to circumstances beyond reasonable control

14. Contact Us

For questions about these Terms:

Email: hello@neuralcommander.ai

Address: Neural Commander Pty Ltd, Australia